FAQ
HOW MUCH DOES IT COST?
The cost is $130/hour and includes one Lead Organizer and two to three Assistant Organizers at each session. The number of Organizers needed will be determined at the consultation. There is a 3-hour minimum session time and each session includes free donation drop-off, if needed. Payment can be made by Cash, Check, PayPal, or Venmo and is due at the end of each session.
HOW DOES IT WORK?
We will start with an in-home consultation to discuss your areas of concern. During this consult we will ask questions to determine your vision for the space, likes, dislikes, what brought you to this point, and what's the best way to accomplish your organizing needs. From there we will schedule our first session which will last at least 3 hours. We are comfortable working with or without the client present. If there is purging and decluttering to be done, we will need the client's input, but clients do not have to be present at the session if they do not wish to be. We will load and drop off any donations at the end of each session.
HOW LONG WILL IT TAKE?
While we cannot give an exact time frame because there are many variables and every job is different, we will do our best to estimate the job at the in-home consultation. The speed of the process largely depends on how quickly the client is able to make decisions on what to keep, donate, and toss. When working without the client, we work as fast and efficiently as we can and save any questions for the client to be answered at certain intervals as to not disrupt the pace.
ARE YOU GOING TO MAKE ME THROW AWAY ALL OF MY STUFF?
No. During the purge and sort process we will recommend paring certain items down, if necessary, but the final decision is always up to you! We will not pressure you to get rid of anything you don't want to.
DO I HAVE TO BUY ORGANIZING PRODUCTS?
NO! Please don't go out and buy a bunch of organizing products before our session. Most clients already have plenty of organizing solutions in their home, but just aren't using them to the fullest potential. We only advise clients to purchase new organizing products if they are wanting a specific cohesive look or if they are actually needed after the purge and sort process is completed. With our experience and knowledge of the best organizing products, we are happy to source the best products for your space, keeping in mind your budget and measurements for each specific product. The LAST thing we want you to do is waste money on products that won't fit your space and/or make it less functional.
WILL MY SESSIONS BE CONFIDENTIAL?
Yes! Your anonymity and privacy is our top priority (aside from getting you organized). As a member of NAPO (The National Association of Productivity & Organizing Professionals) confidentiality is foremost in our Code Of Ethics. We will never discuss any details about a client, including name, address, projects, etc.
DO YOU TAKE PICTURES?
Yes, part of our process is taking photos of the space before and after so that you have a reference point of the work that has been done. As stated above, confidentiality is foremost, so rest assured we will never use your photos without your permission. We do ask all of our clients, at the initial consultation, for permission to use before and after photos for social media and marketing purposes, but it is completely at the client's discretion and if allowed, we never include the clients name with any of the photos in order to protect their anonymity.
WHAT IF I NEED TO CANCEL?
We understand that things happen but ask that you please give at least a 48hr notice to avoid a cancellation fee. We understand that a lot of clients will feel an urge to cancel right before a session. This is perfectly normal and we would advise you to push through this urge the best you can. Try to remember that you called us for a reason and as overwhelmed as you feel right now, it will not get better until we get started. We are here to help you find that starting point that you couldn't find on your own. Don't postpone another day, let today be the day that progress happens!