FAQ

HOW MUCH DOES IT COST?

I charge $65 an hour for myself and an assistant. I have a 3 hour minimum session time. Payment can be made by Cash, Check, ApplePay, PayPal, or Venmo and is due at the end of each session.

DO YOU OFFER PACKAGES?

Yes, understanding that most projects will take more than one session, I created package plans to help lower the cost of an ongoing project. You can purchase a 20 hour package with a 5% discount or a 30 hour package with a 10% discount. I want you to feel like you can conquer a big project without being overwhelmed with the cost. Half of payment is due at consultation and remainder is due before last session.

HOW DOES IT WORK?

We will start with an in-home consultation to discuss your areas of concern. During this consult I will ask questions to determine your vision for the space, likes, dislikes, what brought you to this point, and what's the best way to accomplish your organizing needs. From there we will schedule our first session which will last at least 3 hours. It is at the clients discretion whether we work together or if I work alone (or with an assistant). I will load and drop off any donations after each session.

HOW LONG WILL IT TAKE?

Unfortunately, I cannot give an exact time frame because there are many variables and every job is different, but I will do my best to estimate the job after the in-home consultation. The speed of the process really depends on how quickly the client is able to make decisions on what to keep and toss. When working alone, I work as fast and efficiently as I can and save any questions for the client to be answered at certain intervals as to not disrupt the pace.

ARE YOU GOING TO MAKE ME THROW AWAY ALL OF MY STUFF?

No. During the purge and sort process I will recommend to pare certain items down if necessary, but the final decision is always up to you! I will not pressure you to get rid of anything you don't want to.

DO I HAVE TO BUY ORGANIZING PRODUCTS?

NO! Please don't go out and buy a bunch of organizing products before our session. Most clients already have plenty of organizing solutions in their home, but just aren't using them to the fullest potential. I only advise clients to purchase new organizing products if they are wanting a specific cohesive look or if they are actually needed after the purge and sort process is completed.

WILL MY SESSIONS BE CONFIDENTIAL?

Yes! Your anonymity and privacy is my top priority (aside from getting you organized). As a member of NAPO (The National Association of Productivity & Organizing Professionals) confidentiality is foremost in our Code Of Ethics. I will never discuss any details about a client, including name, address, projects, etc.

DO YOU TAKE PICTURES?

Yes, part of my process is taking photos of the space before and after so that you have a reference point of the work that has been done. As stated above, confidentiality is foremost, so rest assured I will never use your photos without your permission. I do ask all of my clients for permission to use before and after photos for social media and marketing purposes, but it is completely at the clients discretion and if allowed, I never include the clients name with any of the photos in order to protect their anonymity.

WHAT IF I NEED TO CANCEL?

I understand that things happen, but ask that you please give at least a 24hr notice. I try to explain to my clients that most likely they will feel an urge to cancel right before a session. This is perfectly normal and I would advise you to push through this urge the best you can. Try to remember that you called me for a reason and as overwhelmed as you feel right now, it will not get better until we get started. I am here to help you find that starting point that you couldn't find on your own. Don't postpone another day, let today be the day that progress happens!

Serving

The Shoals and surrounding areas. Florence, Muscle Shoals, Sheffield, Tuscumbia, AL, United States

Contact

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(256) 346-8080

©2017 BY CUSTOM ORGANIZATION, LLC. PROUDLY SERVING FLORENCE, MUSCLE SHOALS, SHEFFIELD, TUSCUMBIA, AL